Job Title: Operations Manager- Administrative Services (NOC 10019) 

Company: 13386171 Canada Inc./Nurse Next Door 

Location: 1225 Kennedy Road, Scarborough ON, Canada M1P 4Y1 

Employment Type: Full-time; Salary: $36.10 per hour 

Nurse Next Door is an incorporated entity located at 1225 Kennedy Road, Scarborough, Ontario. 

The company requires an Operations Manager with responsibility for marketing and business 

development to oversee and manage key functions in the company’s operations.  

Job Summary: 

As the Operations Manager at Nurse Next Door, you will lead the strategic and day-to-day 

functions across marketing, human resources, accounting, and office administration. Your role 

ensures the business operates efficiently, complies with industry standards, and maintains a high 

level of employee and client satisfaction. 

Key Responsibilities: 

Marketing & Business Development 

• Develop and implement comprehensive marketing strategies to drive brand awareness 

and client acquisition. 

• Manage all social media platforms and content creation to promote services and engage 

the community. 

Human Resources 

• Oversee all HR functions including recruitment, onboarding, training, performance 

management, and staff retention. 

• Ensure compliance with employment laws and maintain up-to-date HR policies and 

documentation. 

• Support a positive workplace culture through staff engagement and conflict resolution. 

Accounting & Financial Management 

• Manage payroll processing, invoicing, and client billing. 

• Prepare and review monthly and annual financial reports. 

• Assist with budgeting, forecasting, and financial planning to support operational goals. 

Office & Workflow Management 

• Supervise day-to-day office operations, ensuring efficient administrative support and 

workflow management. 

• Monitor service delivery systems and processes to improve operational efficiency. 

• Maintain accurate records and oversee the use of office resources and technology. 

Job Requirements  

Educational Requirements: 

• Bachelor’s Degree in Business Management or a related field (required) 

• Diploma or formal education in Marketing and Financial Management (required) 

• Formal education or training in a health-related field (required) 

• Master’s Degree in Business, Healthcare Administration, or a related field (an asset) 

Soft Skills & Competencies: 

• People-oriented: strong interpersonal skills with a client-centered approach; 

• Customer service: professional demeanor, empathetic communication, and commitment 

to delivering exceptional service; 

• Computer literacy: proficient in Microsoft Office Suite (Excel, Word, Outlook), 

accounting software, and social media tools; 

• Critical thinking: ability to assess situations, identify solutions, and make informed 

decisions quickly; 

• Problem solving: strong troubleshooting skills with the ability to manage complex or 

sensitive issues effectively; 

• Organizational skills: excellent multitasking ability and time management to oversee 

multiple areas of responsibility; 

• Leadership: demonstrated ability to motivate, mentor, and build collaborative teams; 

• Communication: English language: clear, concise, and professional verbal and written 

communication. 

Work Experience: 

• Candidates must demonstrate a minimum of 2 years relevant work experience 

Hourly wage is $36.10  

Permanent full time: 35-40 hours per week  

Schedule: Monday to Friday  

Time: 8:30 am to 4:30 pm  

To apply for this position, please send your resume and a cover letter by e-mail to: 

torontobeachesnursenextdoor@gmail.com.